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What are the requirements for verifying my account?

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What are the requirements for verifying my account?

What are the requirements for verifying my account?

What are the requirements for verifying my account?

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To help us enhance your security and to comply with new regulations in Buenos Aires City, we're asking all customers to provide additional verification information.

To meet the updated requirements, we may ask you to provide a selfie the next time you log in to your account. Once verified, you will be asked to complete facial recognition for certain account actions, including:

  • Updating or resetting your password

  • Updating your contact details / address

  • Updating your Annual Personal Details

Uploading your selfie

You can upload your selfie by selecting Verify now on the pop-up next time you log in to your account

Alternatively, you can follow our step-by-step guide on how to upload your verification documents here.

Please note:

Depending on your account's existing verification, you may also be asked to provide a photo of your identity card.

Account Restrictions

Restrictions may be applied to your account at a later date if verification requirements are not completed.

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